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Date: 10/6/2024

Please read this privacy policy prior to using this website or the Services it provides.  If you do not agree to this privacy policy, please exit this page and do not access or use this website or the Services it provides. 

This privacy policy describes how Priority Tax Relief (“the Company”, “Priority Tax”, “We”, “Our”, or “Us”) collects, uses, shares and protects your Personal Information (defined below) and how to exercise your rights regarding that data.  This policy outlines information We collect through this website Prioritytaxrelief.com (“Website”), directly from you or other third parties in order to provide products or Services and/or conduct Our business activities. Services provided are intended for United States residents over the age of 18 only. 

Priority Tax offers consulting Services such as tax planning and preparation, audit representation, assistance in removal of tax liens, garnishments and other tax related Services by providing related program resources, communications with the IRS and preparation of necessary forms related to any applicable tax programs (collectively, “Services”).  Priority Tax Relief does not approve any payment amounts outlined by the IRS. All tax program plans are subject to terms and conditions, results may vary.

By using this Website or Services We provide, you agree and acknowledge that you have read, understand and agree to all of the terms and conditions of this policy in addition to Our Terms of Use

Personal Information We Collect

Information that personally identifies, relates to, describes, or is capable of being associated with you is considered personal information or personal data (“Personal Information”).  The types of Personal Information We may collect depends on how you interact with this Website and the Services you are interested in. We may collect the following Personal Information:

Identifiers- This could include your first name, last name, telephone/mobile number, email address, physical or postal address, unique personal identifier, online identifier, IP address, physical characteristics or description, or other unique identifiable Information such as a signature, username or social media handle, or other similar identifiers.

Device Information/Internet or Other Electronic Network Activity Information- This is information we automatically collect from you when you access this Website.  This could include your device identifier, internet protocol (IP) address, browsing history, information about your interactions with this Website, it’s features, contact forms or any advertisements.

Usage Information- This is information we automatically collect from you when you access this Website.  The information collected includes: the features you may use on this Website; any links you may click or view; the different pages you may visit; the advertisements you interact with; and/or the time and day you browse the Website including referring and exit pages.  This information may be collected through a variety of technologies like cookies (as described below) and script which may include session reply software.   

Website Activity & Communications- This is information we automatically collect from you when you access this Website.  We may record and retain calls, texts and the contents of your interactions with Us, including this Website session, webform inquiry submissions, chat transcripts, and/or other written/electronic communications between you and Us. By communicating with Us, you consent to Our recording and retention of these communications.

If the information We automatically collect can identify you, it is considered Personal Information. 

If you proceed with Services We may collect additional Personal Information such as your social security number, employment history, income information, credit history, tax history, bank account information, and/or debit and credit card information. This additional information is required to proceed with Services and is not collected on this Website. 

How We Collect Personal Information

We may collect your Personal Information from the following sources:

Directly from Website Users (You)- This Website may automatically collect and/or ask you to provide your Personal Information if you access this Website, submit a contact form, or communicate with Us. 

Third-Party Sources– We may have collected your Personal Information from third-parties such as digital marketing (this may include other website links that redirected you to Our Website), data analytic partners, and Our authorized service providers utilized by Us for the function of this Website and Our Services. 

Site Technologies, Tracking & Cookies- This Website uses technologies such as pixels and cookies that may have tracking capabilities or store your Personal Information.  We utilize these to improve the Website experience including saving your preferences for return Website interactions. 

Some of these technologies enabled on this Website will allow Us to track Website visitors engagement, and how you may arrive at and/or exit this Website.  This is executed by using tracking pixels that are pieces of code embedded in a webpage that will track the page usage activity.  Examples of the information gathered include but are not limited to: the pages that are viewed, for how long, and when.  This could also be executed by using clear gifs that are small graphics with unique identifiers embedded into the webpage and/or email messages.  We gather this information to track if you view a webpage or email message to improve Our content, communications, and Services.  This is considered and treated as Personal Information that we use for a business purpose. 

This Website also uses cookies. You will have the ability to refuse all cookies, however; certain features of this Website may not work or be available. 

Below is a list of the types of cookies we utilize:

  • Strictly Necessary:  These cookies are essential to operate this Website and provide Our Services. 
  • Functional: These are cookies used to provide certain features on this Website such as recognizing your preferences for return Website visits.  These cookies are not essential and you may choose to disable them. 
  • Advertising Cookies: These cookies provide Us and other third parties information to track and learn about your use of this Website, other sites you may have visited, and other advertised products or Services that you may have been interested in. These cookies are not essential and you may choose to disable them.
  • Analytics Cookies: These cookies allow Our Website and Services to understand how you interact with Our Website. The information collected is in aggregate form to help Us understand how effective Our content and marketing is. It also serves to both improve content and build better features that enhance Our Services and/or the Website experience.
  • Social Media Cookies: Our Website may use third-party social media widgets such as buttons or similar mechanisms from Facebook, Twitter, Instagram, or YouTube. Such third-party features may collect information about you, like your IP address and the page(s) you visit on our Website. They may also place cookies on your device. You may exercise your option to disable those mechanisms through Our cookie consent when you access the Website. Please note, your interactions with those features are governed by the privacy policies of the third-party social media networks that provide them.

Most browsers allow you to manage how cookies are set and used as you’re browsing and will allow you to clear cookies and browsing data. Your browser may have settings which will allow you to manage cookies on a site-by-site basis. You have the right to decide whether to accept or reject cookies.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our Services. This data is shared with other Google Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

How We Use & Disclose Your Personal Information

We may use your Personal Information for the following: 

  • To provide, maintain and analyze Our Website and Services. This includes the information we automatically collect for monitoring the usage of Our Services, that is required to offer those Services, and that is required for Our everyday business operations. You cannot limit sharing unless you do not access this Website; 
  • To fulfill your requests, such as contact requests and/or responses to email communications. You cannot limit sharing unless you do not submit a contact form on this Website;
  • To communicate with you about our Services and promotions by contacting you via email, telephone calls, SMS, or by other forms of electronic communications regarding updates or informative communications related to Our Services. This is required to process your contact form. You can limit sharing by revoking your consent to be contacted for these Services;
  • To investigate/diagnose problems with Our server, manage Our Website, and to enhance our Services; 
  • To protect the safety, property, or legal rights of our Services; prevent fraud; and protect and manage our technology, infrastructure, and security;
  • To support core business functions and comply with applicable legal requirements, industry standards, contractual obligations, or internal policies; and
  • Perform any business transactions, such as a merger, acquisition, sale of assets, bankruptcy, or related transactions.
 

We may disclose your Personal Information with the following parties:

Authorized Service Providers We may share your Personal Information with other companies or individuals that are under contractual obligations to perform and assist with Services (“Service Providers”).  Those Service Providers may support our core business functions and internal operations. This includes Our Website data security, management, hosting and real-time maintenance; fulfilling estimated savings and program details requests; assessing tax scenarios, IRS communications, telecommunications; sending postal mail and email; investigating fraudulent activity; conducting customer surveys or promotions; and providing customer service.

Social Media Platforms and Networks Some of our Websites have features such as, plugins, widgets, and/or other tools made available by social media platforms and networks that may result in information being collected or disclosed between Us and those parties. Their use of your information is not governed by this privacy policy. These companies may use your Personal Information for additional purposes outlined in their privacy policies.

Legal Obligations We may disclose your Personal Information in response to subpoenas, warrants, court orders, government inquiries, or investigations; or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our Company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our Website and Services; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies or terms.

Transfer of Control- We may disclose Personal Information with another company that buys some or all of the assets or ownership interest of Priority Tax, and that company may use and disclose Personal Information for purposes similar to what is described in this policy. We may also disclose Personal Information with prospective purchasers for evaluation purposes while considering proposed transaction.

We may also disclose any information that you provide to Us to assess your financial scenario at your request when proceeding with a tax program or plan to complete Services. 

Please note, we do not disclose, share or sell any opt–in data or consents with any third parties for their marketing purposes.

How We Protect Your Information

The security of your Personal Information is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, We cannot guarantee its absolute security.

Communications

EMAIL COMMUNICATIONS - If you no longer wish to receive email communications, you can unsubscribe by clicking the unsubscribe link at the bottom of the email or for assistance, please email: info@prioritytaxrelief.com. 

TEXT COMMUNICATIONS - You may receive up to 30 recurring text messages per month. Data and message rates may apply.  To opt-out of text communications, you may text STOP, QUIT, END, CANCEL or UNSUBSCRIBE to stop at any time. A confirmation of successfully unsubscribing to these Services will be sent via text. Text HELP for help or for additional assistance contact us at 888-708-2872 or email info@prioritytaxrelief.com.   

Transfer of Your Personal Data

Your Personal Information may be processed in a foreign country, where privacy laws may be less stringent than the laws in the United States. By submitting your Personal Information to Us you agree to the transfer, storage, and processing of your Personal Information in a country other than your country of residence including, but not necessarily limited to, the United States. 

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

Children’s Privacy – Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 16 without verification of parental consent, We will immediately take steps to remove that information from Our servers.

Links to Other Websites – Our Services may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or Services.

Changes to this Privacy Policy – We may update this privacy policy at any time. Please review this privacy policy page frequently for any revisions. Unless otherwise stated, changes to this privacy policy are effective immediately upon posting reflected in the updated date provided on this document. You will be deemed to have been made aware of and have accepted the changes by your continued use of Our Website or Services. We will provide additional notice to you if we make any changes that materially affect your privacy rights.

Contact Information

If you have any queries, comments, complaints, or suggestions about our Privacy Policy, privacy practices, or our website, please reach out to us at:

Priority Tax Relief

Address: 1485 Bayshore Blvd Ste 469, San Francisco, CA 94124

Phone: (888) 451-4008