At Priority Tax Relief, we are dedicated to safeguarding the privacy and personal information of our clients. To ensure compliance with the Telephone Consumer Protection Act (TCPA) and other applicable regulations, we have implemented the following policies regarding the use of telephone numbers and communication preferences:
1. Do-Not-Call (DNC) Policy:
Priority Tax Relief respects the preferences of individuals who do not wish to receive unsolicited telemarketing calls. As part of our commitment, we maintain an internal Do-Not-Call list to honor such requests. Our DNC policy includes the following:
– Individuals may request to be added to our internal DNC list by contacting us by email or postal mail. Once a request is received, we will promptly add the provided telephone number(s) to our DNC list, typically within 30 days.
– Priority Tax Relief will refrain from making telemarketing calls to any telephone numbers on our DNC list unless express consent has been provided by the individual to receive such calls.
– We regularly update our DNC list to ensure full compliance with customer preferences and relevant regulations.
2. TCPA Compliance:
In addition to honoring DNC requests, Priority Tax Relief complies with all regulations outlined in the Telephone Consumer Protection Act (TCPA). Our TCPA compliance includes the following practices:
– Prior Express Consent: Before contacting individuals for telemarketing purposes, Priority Tax Relief obtains prior express consent, either in written or verbal form, as required by TCPA regulations.
– Identification and Opt-Out Mechanism: All telemarketing calls made by Priority Tax Relief will include identifying information, such as the caller’s name and contact details. Recipients will also be provided with a simple opt-out mechanism to unsubscribe from future communications.
– Compliance Monitoring: Priority Tax Relief consistently monitors and reviews its telemarketing practices to ensure full compliance with TCPA regulations. Any identified issues of non-compliance are addressed and corrected promptly.
3. Communication Preferences:
Priority Tax Relief respects the communication preferences of our clients. Individuals may specify their preferred method of communication, including phone, email, or postal mail. We strive to honor these preferences to the best of our ability while adhering to regulatory requirements.
4. Contact Information:
For any inquiries, requests, or concerns regarding our DNC-TCPA policy, individuals can contact us using the following information:
Priority Tax Relief
1485 Bayshore Blvd. #230
San Francisco, CA 94124
dnc@prioritytaxrelief.com
Priority Tax Relief is committed to maintaining the highest standards of privacy and regulatory compliance in our communication practices. Our DNC-TCPA policy reflects our dedication to respecting individual preferences and ensuring a positive, respectful experience for all clients.