Job Type
Full-Time, Part Time
Full-Time, Part Time
- Expected hours:
- 20 – 30 per week
Benefits
Professional development assistance
$ 17-20/ hour
Position Details
We’re looking for someone organized and detail-oriented to join our team as a Loan Management Associate. You’ll be in charge of helping with and handling loans—making sure payments go through, fixing any issues that pop up, and helping customers with their questions.
Responsibilities
- Help people apply for loans and make sure all the paperwork is right.
- Keep track of loan accounts, make sure payments are processed correctly, and send out statements.
- Answer questions from customers about their loans and payment schedules.
- Work with other teams to make sure loans get processed smoothly.
- Fix any mistakes and handle refunds when needed.
- Analyze credit reports i.e. Softpulls
- Keep up-to-date with the rules about loans and follow them.
Qualifications
- A college degree in finance or business is great, but not necessary.
- You need to be really careful with details and good at keeping track of things.
- You should be able to speak to people nicely and write emails.
- Knowing your way around a computer is helpful.
- It’d be nice if you’ve worked with loans before, but we can train you.
Work Environment
Our work culture values teamwork, resilience, goal-setting, growth, and well-being. By leveraging these qualities, we create an environment where employees can excel, innovate, and thrive both personally and professionally.
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Fairfield, NJ 07004 (Required)
Ability to Relocate:
- Fairfield, NJ 07004: Relocate before starting work (Required)
Work Location:
- In person